IT Support Meeting your needs and maximising productivity
At Fluid I.T. we understand that time is of the essence; I.T. problems cost your company productivity and we aim to stem that loss as fast as possible.
No matter what is causing you trouble - from whichever manufacturer or supplier, we will make your problem our problem, and deal with it for you!
Telephone Support: At Fluid I.T. we have found that in the vast majority of cases, the most effective way of dealing with I.T. problems is over the phone. Our competent staff will guide you through the steps to resolving the issues, and we can even provide you with remote support.
Onsite Support: Alternatively, our engineers will come onsite to your company to deal with the issues as quickly as possible. Our engineers can provide onsite support for internet connectivity issues, network administration problems, upgrades, installations, cabling and a variety of other tasks. Our staff are professional, prompt and courteous, will always respect your company's needs and will ensure that you are fully informed at all times of the tasks they are undertaking.
I.T. Audits: Fluid I.T. firmly believes that the key to a positive experience of I.T. is information and understanding. Knowing your company's assets, understanding your company's I.T. requirements, and being aware of technologies currently in the market are vital to being able to implement systems effectively. An audit of your company's I.T. assets will help you to:
identify the assets of your organisation
forsee areas requiring investment
prioritise the needs of your company
establish control and efficiency of your I.T. expenditure
ensure that your software licensing is correct and efficient
An audit of your company network will also help us to provide you with support as efficiently as possible, as we will have a much clearer understanding of where problems may arise and therefore the best way to resolve them.
Operating system migrations: Are you seeking to update your systems? Have the needs of your company grown beyond your current equipment? Before tackling a major upgrade there are many issues to consider and we will help you identify and avoid any potential difficulties. Starting with an audit to establish what will need upgrading, then undertaking application testing and operating system streamlining. We will also help you choose the software and hardware you require, how to source it, deploy it, and even train your staff. We will gently lead you through the entire process, to make it a totally smooth transition for your company.
