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Our Services

Fluid IT provides managed IT services and support to a variety of SMEs: social impact businesses, charities and more. Our managed services cover your staff, network, devices and business reporting needs, all while ensuring security is a top priority. Below is by no means an exhaustive list of our services; all our partnerships start in conversation so please do get in touch to see how we could support your team.

Managed Services

Unlike some IT service partners who will only support a particular platform, we are willing to support whatever best supports the needs of our clients, which means our team has a good breadth of technical experience. Some examples of systems we currently provide:

  • Computer security (via Sentinel One)
  • Microsoft 365 / Google backup
  • Licencing for M365 and Google Workspace
  • Advanced Email Threat Protection antispam solution
  • Password management (via Keeper)
  • Internet connectivity (via IDNet and M247)
  • Azure VPN

IT Support

We handle your support requests via tickets, logged either via email, by calling our support desk or via our portal. You can view all your open and closed requests online and track their progress via our client portal. Our technicians can schedule calls or remote sessions to resolve your requests at a time that’s convenient to you.

  • End user support (hardware and software)
  • Hardware and network infrastructure
  • Wi-Fi

Security

Knowledge is power and one of the most effective tools against social engineering scams. The more you and your staff know, the less likely cybersecurity attacks are to successfully infiltrate your business.
Some examples of how we can help you stay protected:

  • Cyber awareness training for your team
  • Multi-factor Authentication (MFA)
  • Password Management
  • Conditional Access
  • Endpoint Detection and Response (EDR)
  • A Zero Trust framework approach
  • Supporting you through a Cyber Essentials accreditation

Read more

Compliance is essential

Key standards like ISO 27001 and cyber security insurance policies require regular staff cyber awareness training.

Human error

43% of employees say they've made a mistake at work that compromised security.

Phishing

In 2021, phishing attacks were connected to 36% of breaches, an increase of 11%.

Project Management

Our dedicated team of engineers are on hand to design and implement your projects and ensure you understand why and how your systems are designed with you at the centre. Some of our most common project work:

  • Email and data migrations
  • Infrastructure review and implementation
  • Data Governance and Design
  • Machine builds
  • Office moves
  • VoIP telephony migrations

Procurement

We offer a full procurement service and can source hardware and licenses direct from distribution to ensure correct warranty cover, next day replacements if required and wraparound services like insured deliveries. We are careful in selecting our suppliers; aligning with value where possible, seeking competitive rates and passing on any savings we can obtain to clients. Some of our trusted brands:

Resources

What services does Fluid IT provide?

Fluid IT provides managed IT support, cybersecurity services, IT security monitoring, and Microsoft licensing and management.
We support day‑to‑day IT operations while helping organisations stay secure, compliant and productive.

Does Fluid IT support Microsoft 365?

Yes. Fluid IT provides full Microsoft 365 support and management.
This includes licensing, configuration, security, and ongoing support to help organisations get the most from Microsoft 365 in a secure and effective way.

What is Fluid IT’s approach to security and data protection?

Fluid IT takes a security‑first approach, with responsibility and accountability at its core.
We help organisations protect their systems, data, and people, and we design IT solutions that support secure and compliant ways of working.

We are Cyber Essentials and Cyber Essentials Plus certified.

         

Visit

Fluid I.T. Ltd
5 Cochrane House
Admirals Way
E14 9UD

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Contact details

Support: 03333 446 777
Sales & Admin 03333 446 776

Client Portal
Remote Support